Insurance Claims Specialist

3 weeks ago


Waco, Texas, United States American Income Life Full time
Job Description
We are looking for a skilled Insurance Claims Specialist to join our team at American Income Life. In this role, you will be responsible for providing excellent customer service by explaining policy coverage, claim status, and assisting with claim payments or other policy information.

Main Duties & Responsibilities:
  1. Handle heavy phone traffic with policyholders, providers, and interested third parties.
  2. Process policyholder requests from phone calls, emails, and correspondence.
  3. Review and update procedures for policy information.
  4. Maintain high standards for call volume, average handle time, and time management.

What We Offer:
  • A competitive salary range of $50,000 - $70,000 per annum.
  • The opportunity to work in a dynamic, fast-paced environment.
  • Ongoing training and development opportunities.


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