Automotive Customer Support Agent

5 days ago


Richardson, Texas, United States Smart AutoCare Full time

Smart AutoCare is committed to delivering outstanding customer experiences. As an Automotive Customer Support Agent, you will be the voice of our company, interacting with clients and providing them with answers, insights, instructions, and assistance. In this role, you will handle various important tasks, including answering calls, providing information, and resolving issues.

Responsibilities include:

  • Answering calls: Respond to inbound calls and address customer inquiries in a professional and efficient manner.
  • Providing information: Share knowledge about our products and services, including new features and benefits.
  • Resolving issues: Evaluate problems and complaints, research solutions, and provide effective resolutions.

We are a dynamic and growing company based in Richardson, Texas. Our employees enjoy a 40-hour workweek, business casual dress, lunch on Fridays, and amazing benefits. If you are a motivated and customer-centric individual with excellent communication skills, we would love to hear from you.

Estimated Salary: $48,000 - $65,000 per year

Requirements: High school degree or equivalent, strong active listening and verbal communication skills, proficiency in problem-solving, time management, and attention to detail.



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