Retail Floor Lead
1 week ago
About the Role
Floor Leaders at Skechers U.S.A. serve as product and operational experts, driving sales while ensuring an exceptional customer experience. They act as product and brand ambassadors for the company, showcasing Skechers' products and values.
Key Responsibilities
- Provide outstanding customer service, greeting customers and advising them on Skechers' products.
- Execute detailed stock and product management routines, including merchandising, stocking, and cleaning, to create a premier shopping experience for customers.
- Help train store employees on product knowledge and visual marketing standards.
- Oversee daily operations and troubleshoot any concerns with store management.
- May be responsible for opening and closing the store as needed.
Requirements and Qualifications
- Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
- Enjoy solving problems and act with a sense of urgency.
- Comfortable communicating with all levels of the store team.
- Flexible and motivated to provide excellent customer service.
- Retail, restaurant, or hospitality experience preferred but not required.
About Skechers
Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. The company is committed to providing a safe, inclusive, and respectful work environment and offers equal employment opportunities for all employees and applicants.
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