Customer Service Representative

3 weeks ago


Exeter, California, United States Wilbur-Ellis Holdings, Inc. Full time

About Our Team

We are a dynamic and supportive team of professionals who are passionate about agriculture and customer service. We are looking for someone who shares our values and is committed to delivering exceptional results.

About the Job

This role requires strong organizational and communication skills, with the ability to multitask and prioritize multiple assignments. You will be working in a fast-paced environment, responding to customer inquiries, and resolving any issues that may arise.

Key Responsibilities

  1. Assist with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software.
  2. Respond to customer sales inquiries in a timely, accurate, and appropriate manner.
  3. Document and process product use recommendations as required.
  4. Enter and process customer's orders as requested, meeting or exceeding timelines established under Timely Transaction Processing policy (TTP).

Salary and Benefits

The estimated salary for this role is between $17.64-$22.07 per hour, depending on experience. We offer a range of benefits, including health insurance, retirement plans, and paid time off. We also offer opportunities for career growth and development within the company.



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