Retail Operations Manager
5 days ago
Salary Range:
$45,000 - $55,000 per year, depending on experience
Job Summary:
The Retail Operations Manager is responsible for supporting the Store Manager in overall store operations and employee supervision. This role requires excellent customer service skills and the ability to manage a team of employees.
Key Responsibilities:
- Provide direct support to the Store Manager in all store operations and employee supervision
- Act as lead greeter to customers and donors and set the standard for excellent customer service
- Train, supervise, discipline, and schedule staff and volunteers
- Achieve production goals and assist in achieving budgeted sales goals while controlling expenses
- Maintain a clean and safe environment and report known or suspected security or theft problems
- Process donated goods in preparation for stocking the sales floor and assist customers with selections and purchases
Requirements:
- High School diploma or equivalent required
- 2 years prior supervisory experience in a retail or related environment required
Benefits:
- Medical, dental, and vision insurance
- Voluntary life, short-term disability, employer-paid life, and long-term disability insurance
- 2 weeks' vacation, 10 days sick leave per year
- Tuition reimbursement up to 75% of tuition costs and 100% of fees
- Gym membership reimbursement, up to $60 quarterly
- Employee Assistance Program (EAP) - free counseling and referral services
- Credit Union membership at MECU and SECU
- 25% store discount
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