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Control Room Operator

2 months ago


Augusta, Maine, United States City of Augusta GA Full time
Job Summary

We are seeking a highly skilled and detail-oriented Control Room Operator to join our team at the City of Augusta GA. As a Control Room Operator, you will play a critical role in maintaining order and security within our facilities, ensuring the safety and well-being of inmates, employees, and visitors.

Key Responsibilities
  • Maintain and monitor video surveillance systems, security intercoms, and in-house telephone systems to ensure a secure environment.
  • Control access to the facility, including entry and exit gates, and ensure that only authorized personnel and vehicles have access.
  • Operate control panels to manage cell blocks, emergency exits, and visitation areas, and activate security staff as needed.
  • Respond to emergency situations, such as fires, medical emergencies, and security breaches, and notify the appropriate authorities.
  • Maintain a daily activity log to record movement and activity within the facility.
  • Ensure the cleanliness and organization of the Central Control area.
Requirements
  • High School diploma or equivalent required; previous experience in law enforcement, public safety, or a related field preferred.
  • Considerable knowledge of law enforcement and corrections processes, as well as applicable state and federal laws, county policies, and departmental directives.
  • Proficiency in using computer systems, including GCIC/NCIC and JMS.
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Possession of a valid driver's license with a good driving record.
Benefits

The City of Augusta GA offers a comprehensive benefits package, including vacation, holiday, sick leave, medical, dental, vision, life insurance, long-term disability insurance, and pension benefits.

How to Apply

To be considered for this position, please submit your application, including your resume and cover letter, to the City of Augusta GA's website. We are an equal opportunity employer and welcome applications from diverse candidates.