Home-Based Customer Support Associate

6 days ago


Hackensack, New Jersey, United States Amazon Full time

About the Role: As an Amazon Customer Service Associate, you will play a critical role in delivering exceptional customer experiences. You will be responsible for resolving customer complaints, answering questions, and providing product information.

Key Responsibilities:

  • Assist customers with their orders and resolve any post-sales issues
  • Communicate with customers primarily through phone and email
  • Use various software tools to navigate customer accounts and research policies

Working Conditions: This is a remote position, and you will need to have a reliable internet connection and a quiet workspace. You will also need to be available to work varied shifts, including weekends and holidays.

Compensation and Benefits: The estimated salary for this position is $55,000 - $70,000 per year, depending on location and experience. You will also be eligible for health insurance, 401K, vacation and PTO, as well as training and development opportunities.



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