Product Development Specialist

1 week ago

Reston, Virginia, United States Kendra Scott Full time

Job Summary:

We are seeking a highly organized and detail-oriented Product Development Specialist to join our team at Kendra Scott. As a key member of our product team, you will be responsible for leading all sample operations, maintaining a physical sample inventory system, and ensuring seamless execution of development milestones.

Key Responsibilities:

Calendar & Project Management:

  • Manage the product development calendar, prioritize sample shipments, and communicate with vendors to ensure timely delivery.
  • Review the inbound log in PLM daily to confirm on-time shipment and transit of samples, and proactively work with trade compliance and logistic partners on any shipments that are not on schedule.
  • Support cross-functional calendar meeting preparation and proactive communication across applicable teams.

Sample Operations:

  • Work with cross-functional teams to determine sample order quantity needs by SKU, and own issuing supplier requests and sample orders in the PLM system.
  • Manage development sample communication and tracking with vendors to ensure quality, on-time shipments throughout all development sample phases.
  • Maintain and keep all sample documentation organized and easily accessible for team use through the PLM system.
  • Prepare shipments of samples to external and overseas teams, and respond to all internal team sample requests, fulfilling when able to, or directing to the correct team when unable to fill the request.
  • Review, approve, and track sample invoices from vendors, and work closely with accounting to issue payment.
  • Check-in sample orders in PLM to record the receipt of all incoming samples in a timely manner, and ensure shipment contents and quantities are congruent with packing lists.
  • Maintain meticulous organization of received samples and other materials in stock rooms, and propose solutions when challenges arise.
  • Distribute samples to all cross-functional teams as needed per the agreed-upon sample distribution matrix.
  • Coordinate with cross-functional teams on market timeline for sample needs, and communicate sample timelines with vendors.
  • Create handoff documents for cross-functional teams regarding sample representation, placeholders, and mockups, with a focus on accuracy and attention to detail.
  • Coordinate with design for sample mockups to be created pre-market if needed.
  • Present product at the seasonal line list meeting to the photo team, and communicate all style changes when distributing sample sets.

Product Commercialization:

  • Support the Lead and/or Manager by proactively collecting and documenting design or merchandising direction and aesthetic goals to provide clear communication to vendors, track progress, provide feedback, options, and trigger decisions driving development through to production.
  • Support the Lead and/or Manager by evaluating development samples and materials for accuracy against product specifications and established standards, and help ensure the factories are also documenting sample inspection comments at time of sample shipment.
  • Create, maintain, and finalize "Style BOMs" in PLM with design-supplied mockups, and product details to provide comprehensive instructions and specifications to aid factory in development, sampling, and production.
  • Support with the accurate handoff of product information to Production once an assortment is finalized, and ensure that all Wholesale partners and other teams receive finalized product information as needed.

Leadership & Relationship Management:

  • Build strong cross-functional partnerships with Design, Merchandising, Production, Vendors, and Agents.
  • Provide productive feedback to vendors and/or agency when needed, and track downfalls/wins, including lead times and on-time delivery, throughout the quarter to aid in the completion of the partnership survey for the quarterly scorecards.
  • Work with teams to support new vendor onboarding plans to ensure smooth and successful onboarding.

Requirements:

  • Bachelor's degree or equivalent experience in Business, Design, Product Development, Fashion Merchandising, or related fields.
  • 1-3 years' experience in Product Development for a high-growth company. Jewelry experience is a plus.
  • Strong multi-tasking skills and ability to react quickly.
  • Excited by a challenge and can execute projects with limited or no direction.
  • Deadline-focused, detail-oriented, and highly organized; not fazed by complexity, multiple timelines, and competing priorities.
  • Understanding of retail, product development, technical design, and manufacturing processes.
  • Experience working with domestic and overseas vendors.
  • Experience developing, implementing, and communicating new processes and tools.
  • Exhibits strong effective communication skills.
  • A strong ability to build cross-functional partnerships and work collaboratively.
  • Desire to learn, grow, and embrace new ideas.
  • Expertise in Excel, Word, and PowerPoint. PLM a plus.

We are an equal opportunity employer and value diversity at our company.

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