AdventHealth Hendersonville Patient Access Specialist

6 days ago


Columbus, North Carolina, United States AdventHealth Hendersonville Full time

At AdventHealth Hendersonville, we are seeking a highly skilled and dedicated Patient Access Specialist to join our team. This role is an excellent opportunity for individuals who are passionate about providing exceptional patient care and experience.

About the Job:

We are proud to offer a dynamic work environment where you will have the opportunity to make a meaningful difference in the lives of our patients. As a Patient Access Specialist, you will play a critical role in ensuring that our patients receive the highest level of service and care.

About the Role:

  • You will be responsible for registering patients for all service lines, performing eligibility verification, obtaining pre-cert and/or authorizations, making financial arrangements, requesting and receiving payments for services, performing cashiering functions, clearing registration errors and edits pre-bill, and other duties as required.
  • You will maintain a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments.
  • You will actively participate in extending exemplary service to both internal and external customers and accept responsibility in maintaining relationships that are equally respectful to all.
  • You will provide PBX (switchboard) coverage and support as needed.

About You:

  • You must have a High School diploma or GED.
  • You must have at least one year of customer service experience.
  • You must be able to communicate professionally and effectively, both verbally and written.
  • You must have a working knowledge of Microsoft programs and familiarity with database programs.
  • You must be able to operate general office machines such as computer, fax machine, printer, and scanner.

What We Offer:

  • A competitive salary range of $40,000 - $60,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with matching contributions.
  • Tuition reimbursement and professional development opportunities.

How to Apply:

Please submit your application through our website. We look forward to hearing from you



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