Front End Store Manager
3 days ago
We are seeking a highly skilled and experienced Front End Manager to join our team at Duritza's SHOP n SAVE and FOODLAND. As a Front End Manager, you will be responsible for overseeing the front end operations, ensuring excellent customer service, and maintaining a clean and organized store environment.
Key Responsibilities:- Supervise front end staff to ensure positive customer service relations and accurate, prompt checkout.
- Understand and perform all front end jobs, including cash handling and customer service.
- Effectively communicate and enforce department priorities, policies, and procedures.
- Ensure adherence to dress code and maintain a clean and organized store environment.
- Review refunds and voids on a regular basis and take corrective action on suspicious patterns.
- Conduct training and assess retraining needs for front end staff.
- Interview and hire qualified candidates for front end positions.
- Schedule front end staff to ensure adequate coverage.
The ideal candidate will possess excellent customer service skills, a good understanding of office balancing and money handling, and the ability to coach employees on how to improve job performance. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply.
Company Description:
Duritza's SHOP n SAVE and FOODLAND is an independently owned and operated grocery store chain serving the Pittsburgh metro area. We are committed to providing excellent customer service and a positive shopping experience for our customers.
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