Telecommunications Operations and Management Specialist
1 week ago
The Defense Information Systems Agency (DISA) is a leading provider of defense information system network services to the Department of Defense (DoD) and other government organizations.
We are currently seeking a highly skilled Telecommunications Operations and Management Specialist to join our team at Leidos. This position will be based in Scott Air Force Base, Illinois, supporting worldwide voice and video services.
Key Responsibilities:
- Conduct incident investigation and monitoring of DoD-wide voice/video support hardware and services
- Maintain, troubleshoot, document, and repair network devices to include phone systems, call managers, VTCs, network infrastructure, and trunk circuits
- Analyze network and telecommunications alarms and identify potential issues/solutions
- Implement simple solutions for smooth continuing operation of the DISN network as capacity needs change
- Conduct training of newly hired technicians
- Work under limited to no direct supervision
Requirements:
- Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems
- Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Borderer Controllers (SBC), H.323 endpoints
- Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms
- General understanding of IP and transport network topologies
- High School Diploma and 3-5 years of relevant technical experience
- Must hold Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date
- Ability to participate in a 24/7 shift work environment, to include working nights and weekends
- Must have an active, TS/SCI US Security Clearance
- Due to the nature of the work and contract requirements, US Citizenship is required
Benefits:
- A competitive salary range of $48,100 - $86,950
- A dynamic and challenging work environment
- Opportunities for career growth and professional development
- A comprehensive benefits package
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