Automotive Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Automotive Service Representative to join our team at Tamaroff Motors.
Job Summary
Tamaroff Motors is a leading automotive service provider, and we are looking for an exceptional individual to provide top-notch customer service to our clients. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for the automotive industry.
Key Responsibilities
- Provide exceptional customer service to all clients, ensuring a positive experience from initial contact to completion of service.
- Communicate effectively with customers to understand their automotive needs and provide accurate solutions.
- Schedule serviced appointments and manage the service schedule to ensure timely and efficient service for customers.
- Manage customer inquiries and complaints, addressing and resolving them in a timely and professional manner.
- Review and update service records and customer profiles in the service database.
- Maintain a clean and organized service department, including customer waiting areas and service bays.
- Inform customers about promotional discounts and incentives.
- Perform any other duties assigned by management.
Requirements
- High school diploma/GED preferred.
- At least 1 year of Automotive experience preferred.
- Ability to work in a fast-paced environment.
- Ability to multi-task.
- Ability to interpret and handle confidential information.
- Excellent customer service/interpersonal skills.
Tamaroff Motors is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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