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Deli/Food Service Clerk

2 months ago

Dublin, Ohio, United States Fresh Thyme Farmers Market Full time
About the Role

We are seeking a highly motivated and customer-focused Food Service Clerk to join our team at Fresh Thyme Farmers Market. As a Food Service Clerk, you will play a vital role in ensuring that our customers have an exceptional shopping experience by providing excellent customer service, maintaining a clean and organized store environment, and ensuring that our food service cases are always fully stocked and visually appealing.

Key Responsibilities
  • Ensure the cleanliness and organization of food service cases, storage areas, and work areas, adhering to all procedural guidelines set by the Food Service Department.
  • Stock food service cases, including presentation of product, facing, filling, and organization of all product items as set by the Food Service Department schematics, and ensuring tag and pricing accuracy.
  • Examine the rotation of all food service products, paying particular attention to expired stock and discarding outdated or spoiled items.
  • Respond positively to customer inquiries and assist customers with purchases, information, and product selection, requiring selling and cross-selling of products.
  • Receive, inspect, and log products for accuracy of shipment, temperature, and quality.
  • Monitor point of purchase signs, ensuring a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
  • Operate and use equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
  • Prepare various food service items, including using the appropriate ingredients and proper cooking times for product being made.
  • Use knowledge of scales and weight measures to accurately weigh and label products.
  • Participate in pre-inventory preparation, including back stock and assuring tags match products.
  • Sustain a high level of product knowledge and product preparation.
  • Walk the department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
Requirements
  • High school diploma or equivalency degree.
  • Preferred 1-2 years of grocery retail experience in Food Service department processes and procedures.
  • Previous experience in a natural foods industry is a plus.
Working Conditions

This role requires standing for long periods, walking, and lifting up to 50 pounds. The work environment is fast-paced and requires flexibility to adapt to changing situations.