Loan Servicing Officer II

2 days ago


Los Angeles, California, United States Open Bank Full time
Job Title: Loan Servicing Officer II

The Loan Servicing Officer II is a key role in our team at Open Bank, responsible for ensuring the smooth operation of our residential loan servicing activities.

Key Responsibilities:
  • Monitor and report on loan daily activities, including payment and property tax monitoring.
  • Ensure compliance with regulatory requirements and maintain accurate records.
  • Disburse funds for residential loans in a timely and efficient manner.
Qualifications:
  • Bachelor's degree in Business Administration or a related field, or equivalent work experience.
  • Minimum one year of experience in residential mortgage loan servicing or a related field.
  • General knowledge of lending regulations, lien laws, and loan documentation.
Knowledge, Skills, and Abilities:
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with customers, colleagues, and external representatives.
  • Ability to analyze and interpret complex financial information, and make sound decisions.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Benefits:
  • Medical, dental, and vision insurance for full-time employees and their immediate family members.
  • Life, accidental death and dismemberment, and long-term disability insurance.
  • Flexible spending account (FSA) for eligible out-of-pocket expenses.
  • 401(k) retirement savings plan with a 100% match on the first 6% of employee contributions.
  • Paid time off (PTO) for vacation, illness, or other personal reasons.
  • Employee assistance program (EAP) for counseling sessions, online tools, and resources.


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