Restaurant Operations Manager

2 days ago


Lynn, Massachusetts, United States KFC Full time
About KFC

KFC is a leading fast-food chain that prides itself on serving high-quality food with exceptional customer service. Our restaurants are independently owned and operated by franchisees, who are responsible for hiring and managing their teams.

Job Summary

We are seeking a highly motivated and experienced Restaurant General Manager to join our team. As a Restaurant General Manager, you will be responsible for leading a team of employees, managing restaurant operations, and ensuring exceptional customer service.

Key Responsibilities
  • Lead a team of employees to achieve sales and customer satisfaction goals
  • Manage restaurant operations, including inventory, scheduling, and customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs, including labor, inventory, and supplies
  • Collaborate with franchisees to achieve business objectives
Requirements
  • At least 18 years old with a valid driver's license and reliable transportation
  • High school diploma or equivalent required; bachelor's degree preferred
  • Proven leadership and management experience in a fast-paced environment
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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