Retail Sales Team Lead
1 month ago
At Harbor Freight Tools, we're committed to providing our customers with the right tool for the right job at the right price. As a Retail Sales Supervisor, you'll play a key role in ensuring our stores run smoothly and efficiently, providing exceptional customer service, and leading a team of sales associates to achieve sales goals.
Key Responsibilities:- Ensure and model professional customer service, maintaining a safe, clean, and organized store environment.
- Lead, coach, and develop others, cross-training in all areas of store operations, including stocking and sales associate duties.
- Serve as Leader on Duty as scheduled, overseeing daily store operations and making decisions to drive sales and customer satisfaction.
- Other duties as assigned, including maintaining accurate inventory levels, managing store appearance, and ensuring compliance with company policies and procedures.
- Must be at least 18 years old.
- 1 year experience in retail leadership role.
- Ability to communicate clearly with customers and associates in person, email, and telephone.
- Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift.
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
- Physically able and willing to become certified to operate a forklift in accordance with IIPP.
- Open availability with the ability to work evenings, weekends, and holidays, adhering to attendance policy.
We're a 45-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.
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