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Technical Support Specialist

2 months ago

Wadsworth, United States Westinghouse Electric Company Full time
Position Overview

We are seeking a dedicated Technical Support Specialist to join our team at Westinghouse Electric Company. This role is essential in providing exceptional support and solutions to our clients and internal teams.

Qualifications

Educational Background:
- An Associate's degree in a relevant field such as Business Administration, Computer Science, or Mathematics is preferred.

Experience Requirements

- A minimum of three (3) years of hands-on experience in computer hardware maintenance.
- Proficiency in utilizing current software tools, including but not limited to:

  • Microsoft Word
  • Microsoft Excel
  • Help Desk Software
  • IT Support Tools
Key Skills

The ideal candidate will possess strong analytical skills and a solid understanding of technology and its applications in a business environment. A background in manufacturing technology is advantageous.

Responsibilities

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Maintain and troubleshoot computer systems to ensure optimal performance.
- Collaborate with team members to enhance service delivery and improve user experience.

Join us in our mission to deliver innovative solutions and support to our clients while fostering a collaborative and dynamic work environment.