Drain Service Technician

2 weeks ago

Ponte Vedra Beach, Florida, United States Griffin Full time
About the Role:

We are seeking a highly skilled Drain Service Technician to join our team. As a key member of our plumbing services team, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties.

Key Responsibilities:
  • Determine materials needed for each new project and estimate time and costs.
  • Install, assemble, maintain, and repair pipes and plumbing fixtures.
  • Affix clamps, screws, brazing, soldering, welds, etc., to pipes and tubes.
  • Measure and modify pipes accordingly by cutting, threading, or bending pipes by using specialized tools.
  • Diagnose plumbing problems and work to resolve any issues.
  • Repair or replace damaged parts.
  • Repair water line leaks.
  • Confirm pipe system is air/watertight by performing pressure tests.
  • Keep detailed noted and create work reports documenting projects.
  • Test plumbing and other installed fixtures to ensure proper functioning.
  • Follow state laws and regulations and adhere to local building codes.
  • Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration.
  • Facilitate order for all parts required for appointments and ensure preparedness for the day of install.
  • Perform other duties as assigned.
Qualifications:
  • High school diploma or equivalent; completion of a plumbing apprenticeship program is preferred.
  • Journeyman or Master Plumber license/certification is a plus.
  • Proven experience as a Drain & Sewer Technician, with a strong understanding of residential drain and sewer systems.
  • Proficiency in using drain cleaning equipment, video inspection tools, and plumbing tools.
  • Knowledge of different pipe materials, fittings, and fixtures commonly used in residential drainage systems.
  • Strong problem-solving skills with the ability to diagnose and resolve complex drainage issues.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to customers in a clear and friendly manner.
  • Exceptional customer service skills, with a commitment to exceeding customer expectations.
  • Strong attention to detail and the ability to work independently or as part of a team.
  • Valid driver's license and clean driving record.
  • Physical ability to perform the duties of the job, including lifting heavy objects, working in confined spaces, and standing for extended periods.
Why You'll Want to Work Here:

We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems. Our core values are: We Win Together, Today Not Tomorrow, Performance Not Politics. We offer a competitive compensation package, including performance-based pay, a sign-on bonus, and a range of benefits. We invest in our employees' future, with leadership training and continuous education stipends. Join our team and be part of a company that is rapidly expanding its footprint across the United States.

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