Parts Sales Associate

1 week ago


Paris Bourse, Île-de-France, United States Sonic Automotive Full time
Job Summary

We are seeking a skilled Parts Counterperson to join our team at Mercedes-Benz of McKinney. As a key member of our parts department, you will be responsible for selling parts to customers, assisting with inventory management, and providing exceptional customer service.

Key Responsibilities
  • Sell parts to customers at retail, ensuring that they are exposed to the full product line and receive excellent customer service.
  • Assist with inventory management, including pulling purchases from stock, verifying will call and back order files, and soliciting assigned accounts by phone.
  • Answer phone calls, provide price quotes, and assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick up, and ensure that all charge back sales are signed by customers.
  • Provide the same high level of service to other dealership departments as is given to other customers.
  • Issue credit for parts returned, ensuring that the original invoice or its number is available for verification.
  • Keep front and rear counter areas clean and uncluttered, and replenish assigned inventory daily.
  • Participate in all training programs made available, and maintain a Lost Sale Tracking program with the Parts Manager.
Requirements
  • At least 1-3 years of parts department experience in a dealership.
  • Experience with CDK systems.
  • Ability to work well with the public, sometimes with several customers at a time.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Ability to follow directions, willingness to learn, and mentor teammates.
  • Respect for teammates and a positive outlook.
  • Drivers License and good driving record.
  • Ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver license.
What We Offer

At Mercedes-Benz of McKinney, we offer a comprehensive training program, competitive compensation, and unparalleled benefits. Our team-based approach and commitment to developing and promoting within the company make us a great place to grow your career.

We are proud of our low turnover rate, award-winning training, and commitment to developing and promoting within the company. Our benefits include medical, dental, vision, HSA, 401k, and PTO, as well as a personal automotive concierge service.

Join our team and experience the best that a career in the automotive industry has to offer.



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