**General Manager Trainee**
3 weeks ago
**Job Summary**
We are seeking a highly motivated and experienced General Manager Trainee to join our team at Advance Auto Parts. As a General Manager Trainee, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth in our retail store.
**Key Responsibilities**
- Provide GAS3 selling experience for DIY and professional customers
- Provide leadership and developmental coaching for store Team Members
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
- Understand levers to impact P&L
- Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)
- Weekly scheduling process
**Secondary Responsibilities**
- Assist in backing up operations of commercial delivery program
- Provide DIY services including battery installation, testing, wiper installs, etc.
**Requirements**
- 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environment
- Successful experience managing profitability; proven financial and business acumen
- High school diploma or general education degree (GED), Bachelors degree in business or a related area preferred
- ASE certification preferred, but not required
**Physical Demands**
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.
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