Logistics Service Liaison
3 days ago
**Join Our Logistics Support Team**
We're a dynamic and innovative company dedicated to delivering exceptional service to our customers. As a Customer Service Representative, you'll play a critical role in ensuring seamless communication between our team, customers, and business partners.
About the Job:
This is a fantastic opportunity to leverage your strong customer service skills and experience in the logistics industry. You'll be responsible for handling customer inquiries, resolving issues promptly, and communicating effectively with our drivers and dispatch team.
Key Responsibilities:
- Provide exceptional customer service via telephone, email, and in-person interactions
- Communicate with drivers and dispatch team to ensure smooth delivery operations
- Process changes or cancellations to delivery orders efficiently and accurately
- Collaborate with cross-functional teams to resolve customer complaints and issues
What You'll Need:**
- Previous experience in customer-facing roles within the logistics or supply chain industry
- Excellent communication and problem-solving skills
- Bilingual skills in Spanish and English
- Ability to work in a fast-paced environment with multiple priorities
- Basic knowledge of Microsoft Office programs
Estimated Salary:** $16/hour, with opportunities for overtime pay
Why Work With Us? We offer a supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.
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