Logistics Relationship Manager
1 week ago
The Freight Operations Specialist performs a multifaceted role encompassing operational, customer service, and sales support capacities. They are responsible for identifying the most efficient means of moving freight, resolving client conflicts, and building valuable relationships with carriers.
Duties and Responsibilities include:
- Establishing and nurturing partnerships with carrier contacts
- Negotiating rates with carriers to optimize logistics efficiency
- Developing and monitoring policies to ensure compliance and regulatory adherence
- Making phone calls, spending up to four-six hours daily on the telephone, and communicating effectively via email
- Tracking and tracing responsibilities to ensure timely freight movement
- Updating and maintaining the Logistics Management System for seamless operations
- Collaborating independently and within a team to achieve shared objectives
- Conducting analytical and logistics planning to identify opportunities for improvement
- Implementing effective solutions to proactively address problems and enhance process efficiency
- Achieving individual, team, and company goals by ensuring SOPs are developed and followed
- Interpreting and applying regulatory requirements to maintain compliance
- Providing supervision, guidance, and support to team members regarding operations, procedures, and systems
Required Skills and Qualifications:
- Ability to work successfully in a team-based environment
- Excellent organizational skills with attention to detail
- Exceptional customer service skills with negotiation and relationship-building abilities
- Strong communication (verbal and written), problem-solving, and decision-making skills
- Bachelor's degree preferred for advanced knowledge and expertise
Estimated Salary Range: $65,000 - $90,000 per year based on location and experience. Lightning Logistics Group offers a competitive compensation package as part of its comprehensive benefits program.
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