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Technical Support Specialist

1 month ago


Golden, Colorado, United States CanAm Technologies Full time
Job Overview

Can/Am Technologies is seeking a skilled Technical Support Technician to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients and internal staff.

Key Responsibilities

  • Provide timely and effective technical support to clients and internal staff via phone, email, and in-person
  • Troubleshoot and resolve technical issues with software and hardware
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and technologies to provide expert-level support

Requirements

  • 2+ years of experience in technical support or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of software and hardware troubleshooting and repair

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].