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Technical Support Specialist
1 month ago
Can/Am Technologies is seeking a skilled Technical Support Technician to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients and internal staff.
Key Responsibilities
- Provide timely and effective technical support to clients and internal staff via phone, email, and in-person
- Troubleshoot and resolve technical issues with software and hardware
- Collaborate with cross-functional teams to identify and implement process improvements
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with industry trends and technologies to provide expert-level support
Requirements
- 2+ years of experience in technical support or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of software and hardware troubleshooting and repair
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].