Mail Order Pharmacy Technician

2 days ago

Menomonee Falls, Wisconsin, United States Advocate Aurora Health Full time
About the Role

We are seeking a highly skilled Pharmacy Technician to join our team at Aurora Central Fill, where you will play a critical role in dispensing and delivering medications to our patients. As a Pharmacy Technician, you will be responsible for developing competency in servicing pharmacy customers, including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system, insurance verification, and label generation.

Key Responsibilities
  • Develops competency in dispensing and delivery of medications, including developing competence in the department's use of information systems, technology, and automation for dispensing, storage of medications, and clerical duties.
  • Develops competence in insurance and third-party billing functions, including data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties, and handling private insurance, workers' compensation, and third-party insurance coverage and prescription-related issues.
  • Develops competence in clinical support needs, such as DIR fees.
  • May be required to promote the sale of and assist customers in the appropriate selection and fitting of diabetic footwear, submit insurance billing (Medicare, Medicaid, and commercial), and maintain documentation records.
  • May be required to float between pharmacy locations to support workflow and patient care.
Requirements
  • Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board or Pharmacy Technician Certified (ExCPT) issued by the National Healthcareer Association, obtained within 2 years.
  • High School Graduate.
  • No experience required.
  • Good mathematical skills, attention to detail, good customer service, communication, organization, problem resolution, and process development skills.
  • Basic computer skills.
  • Ability to stand for long periods of time, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach about shoulders throughout the workday.
  • Lifts, carries, and/or pushes/pulls various items (bags, boxes, carts, etc.) while utilizing proper technique.
  • Ability to deliver medications to patients via patient-preferred mode (bedside, curbside, etc.).
  • Flexibility to travel amongst Aurora Pharmacy locations.
About Advocate Aurora Health

Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We provide care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. We are committed to providing equitable care for all and provide more than $6 billion in annual community benefits.

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