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Senior Business Analyst

1 month ago

Berkeley Heights, United States Ready Capital Mortgage Investment Trust Full time
Job Summary:
We are seeking a skilled Senior Business Analyst to join our team at Ready Capital. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.

Key Responsibilities:
Provide tier-2 and tier-3 technical support to employees via phone, email, and in-person
Troubleshoot computer hardware, peripherals, and software applications
Administer Enterprise batch scheduler and deploy and maintain infrastructure
Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment and software
Perform demonstrations of technology solutions to staff
Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials

Requirements:
Bachelor's degree in Computer Science or related field
Minimum 5 years of experience in IT support
Strong organizational skills and ability to multitask
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:
Competitive salary and comprehensive benefits package
Opportunity to work with a dynamic and growing company
Collaborative and supportive work environment
Professional development and growth opportunities

Ready Capital:
Ready Capital is a multi-strategy real estate finance company that originates, acquires, finances, and services small- to medium-sized balance commercial loans. We specialize in loans backed by commercial real estate, including agency multifamily, investor, and bridge loans, as well as SBA 7(a) business loans. Headquartered in New York City, Ready Capital employs over 400 lending professionals nationwide. We offer a full range of benefits, including competitive salary, comprehensive health plans, company-paid life and disability insurance policies, business casual dress, and a great culture. Ready Capital is an equal opportunity employer (EOE).