Product Manager Associate
1 week ago
Job Summary:
Candidate will be responsible for supporting the QTI Test Tools hardware platform products in collaboration with local and international teams. The ideal candidate will have strong communication skills, be an effective team player, and be able to work independently.
Key Responsibilities:
- Support the QTI Test Tools hardware platform products
- Collaborate with local and international teams
- Identify potential ways to improve customer experience
- Implement new approaches to improve customer support
- Work with a multi-disciplinary team to produce hardware platform documentation
- Provide onboarding and training to new customers
Requirements:
- Product support or product management experience
- Prior experience in testing Modem, Systems or Software
- Excellent written and verbal communication skills
- Direct customer support experience via Salesforce case system
- Solid understanding of digital telecommunications concepts
- Linux system administration and Android HLOS compilation and debugging experience
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