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Field Engineer

2 months ago

Acworth, Georgia, United States CRH Full time
Job Summary

The Site Installation Specialist plays a critical role in ensuring the safe and efficient installation of products on-site. This individual is responsible for overseeing installation standards, training customers on product guidelines, and monitoring the quality of products delivered and installed. The Site Installation Specialist addresses customer feedback, coordinates response actions with internal teams, and ensures customer needs are met.

Key Responsibilities
  • Installation Oversight: Ensure all safety guidelines and protocols are followed during on-site installations.
  • Documentation and Guidelines: Verify that company documentation and guidelines are up-to-date and accurate.
  • Customer Feedback: Coordinate with internal teams to address customer feedback and concerns.
  • Quality Control: Monitor the quality of products delivered and installed, identifying opportunities for improvement.
  • Training and Education: Assist with trade shows and customer education on product installation and expectations.
  • Post-Installation Documentation: Prepare and maintain post-installation documentation and reports.
  • Process Improvement: Evaluate and improve current installation processes.
  • Pre-Construction Meetings: Lead pre-construction meetings to ensure a smooth installation process.
  • Damage Assessment: Assess damaged products on-site and coordinate response and correction as needed.
Requirements
  • Experience: 3+ years' experience in a manufacturing environment, sales, or engineering-related role.
  • Education: Bachelor's degree in Engineering, Business, or a related field.
  • Skills: Proficiency in basic business software, experience with 6 Sigma, LEAN, 5S, or CI preferred.
  • Customer-Facing: Experience in customer-facing roles preferred.
  • Travel: Heavy travel required; must be willing to work in or travel to other locations as needed.
  • Interpersonal Skills: Strong interpersonal and organizational skills, project management skills, and high ethical and professional standards.
  • Communication: Excellent interpersonal skills and exemplary oral/written communication skills.
  • Strategic Vision: Strategic visionary with sound technical skills, analytical ability, good judgment, and strong operational focus.
  • Financial Acumen: Ability to assess and interpret financial data.
  • Independence: Ability to work independently and with groups, with a strong work ethic and ability to work under time constraints.
  • Communication with Stakeholders: Ability to communicate with civic leaders and local, state, and national policy makers.
About CRH

CRH is a leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We are a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of over 80 manufacturing facilities and over 4,000 employees, we are leading the industry with innovation and a safety-first mindset.

We offer a highly competitive base pay, comprehensive medical, dental, and disability benefits programs, group retirement savings program, health and wellness programs, and a diverse and inclusive culture that values opportunity for growth, development, and internal promotion.