Restaurant Operations Manager

17 hours ago


Houghton, United States Gecko Hospitality Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to lead our restaurant in Houghton, MI. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing daily operations, and driving sales growth.

Key Responsibilities:

  • Lead by example and actively participate in service during all operating hours.
  • Coordinate pre-shift meetings with staff members to ensure seamless execution of service.
  • Develop and maintain product knowledge through ongoing training seminars.
  • Manage HR duties, including hiring, training, and performance management.
  • Foster strong relationships with regular clientele to drive repeat business.
  • Meet labor targets and increase guest check average.

Requirements:

  • 3-5+ years of Full-Service Restaurant Management or Fast-Food Restaurant GM experience.
  • Proven track record of managing and developing hourly team members.
  • Passion for service and commitment to serving great food to our guests.
  • Conceptual understanding of operational controls and financial statements.
  • Excellent communication and interpersonal skills.
  • High energy and winning attitude.
  • Commitment to continuous learning and improvement.

Benefits:

  • Closed on major holidays; extra paid days off each year.
  • Flexible scheduling, including half days every other week.
  • 6th day pay for working over a 5-day workweek.
  • Comprehensive benefits package, including medical, dental, vision, disability, and 401(k) retirement plan.
  • Up to 5 weeks of vacation each year based on tenure.
  • Eligible for 2 weeks paid sick leave each year.
  • Paid days off for Bereavement, Maternity, and Paternity leave.
  • Manager's uniforms are paid for by the company.


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