Payment Research Analyst

3 weeks ago


Columbus, Ohio, United States Lifelancer Full time
Job Title: Payment Research Analyst

Lifelancer is seeking an experienced Payment Research Analyst to join our team. As a key member of our payment management solutions, you will be responsible for researching utility termination warnings, potential missing bills, and late fees to determine necessary actions. This is an exciting opportunity for career advancement and growth within the organization.

In this role, you will contact utility vendors to verify balances due and negotiate payment arrangements. You will also prepare written correspondence to vendors to resolve shut-off possibilities and request replacement bills. Additionally, you will process payment research items and work closely with internal staff and vendors to resolve discrepancies. Your strong organizational skills and ability to handle multiple tasks will ensure that you prioritize your work effectively. Our company prioritizes candidate privacy and champions equal-opportunity employment. We aim to foster a fair, transparent, and secure hiring environment for all.

What to Expect (Job Responsibilities):
  • Analyze data to identify patterns and trends in utility payments.
  • Prepare detailed reports on payment research findings.
  • Rewire utility accounts and dispute any errors.
  • Contact utility companies to investigate billing discrepancies.

Estimated Salary: $52,000 - $70,000 per year, depending on experience. If you're looking for a challenging and rewarding role with opportunities for career growth, apply now

Required Skills and Qualifications:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 6 months of previous telephone experience in customer service or collections.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Benefits:
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

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