Business Intelligence Analyst

3 weeks ago


Columbus, Ohio, United States Cass Information Systems Full time
Overview
Cass Information Systems, a leading provider of integrated information and payment management solutions, seeks a highly skilled professional to join our team as a Data Analyst Associate. Our company enables enterprises to achieve visibility, control, and efficiency in their supply chains, communications networks, facilities, and other operations.

About the Role
We are looking for a detail-oriented individual with strong analytical skills to perform duties associated with our address change service process. As a Data Analyst Associate, you will create various reports, monitor progress, and facilitate vendor and company communication to contribute to our clients' satisfaction. You will work closely with our teams to identify areas for improvement and implement changes that enhance our services.

Main Responsibilities
- Create weekly reports to monitor address and new account number changes
- Initiate account changes associated with the new post office box
- Contact vendors to request updates to the appropriate post office box via phone call, fax, or email
- Create status and summary reports for account representatives and clients
- Work overtime as needed
- Perform other duties as assigned

Requirements
- High school diploma or equivalent required
- 6 months of customer service or call center experience
- Transaction processing experience

Salary and Benefits
We offer an estimated annual salary of $60,000-$80,000 based on industry standards and location. Additionally, we provide competitive benefits, including health insurance, retirement plans, and paid time off.

How to Apply
If you meet the minimum requirements and are interested in this opportunity, please submit your application through our website at https://www.cassinfo.com/careers. Please note that our application process typically takes 20 minutes or less.

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