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Service Technician

1 month ago

Addison, Texas, United States Aerotek Full time
Job Summary

Aerotek is seeking a skilled Service Technician to join our team. As a vital member of our service team, you will be responsible for providing exceptional service and training to both existing and prospective customers. Your role involves efficiently managing customer service-related issues, product service alerts, troubleshooting, and warranty matters.

Key Responsibilities
  • Provide technical support and training to customers
  • Manage customer service-related issues and product service alerts
  • Troubleshoot and repair equipment
  • Maintain accurate records and reports
Requirements
  • Valid Driver's License with no major violations within the last 3 years
  • High School Diploma or equivalent; Technical Diploma preferred; bachelor's degree a plus
  • 2+ years of relevant experience
  • General computer skills (Outlook, Word, Excel)
  • Familiarity with ERP systems
  • Ability to read electrical schematics
  • Ability to troubleshoot electrical wiring
  • Mechanical proficiency
  • Electrical maintenance and repair
  • Mechanical maintenance and repair
  • PLC Troubleshooting
  • Technical customer service
  • Field service experience
Soft Skills
  • Strong organizational and teamwork skills
  • Strong customer service skills
  • Willingness to travel short-term
  • Commitment to continuous improvement and industry training upkeep
  • Embrace and maintain Core Values - Driven & Passionate, Innovative, Win, Teamwork
  • Maintain a positive and supportive attitude
  • Make and keep promises
About Aerotek

Aerotek is a leading staffing agency that connects workers with employers across North America. We offer a range of career opportunities, from short-term assignments to long-term positions, and provide our workers with the skills and training they need to succeed.

Aerotek offers weekly pay, employee benefits, and a 401(k) plan. We are an equal opportunity employer and welcome applications from all qualified candidates.