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Operations Resource Specialist
2 months ago
Are you ready to contribute to a thriving organization?
ServiceMaster Brands is seeking skilled individuals to enhance our workforce. We prioritize internal advancement and value our employees.
Position: Resource Coordinator
This role focuses on the restoration and clean-up of residential and commercial properties within our Large Loss Division. Responsibilities encompass gathering necessary equipment and materials as directed by the Project Manager.
Key Responsibilities:
- Manage and fulfill all material procurement requests from the Project Manager or Assistant Project Manager relevant to ongoing projects.
- Implement all tasks to comply with federal, state, and local regulations, as well as company and client quality expectations, while delivering exceptional customer service.
- Develop and uphold a schedule to guarantee timely service delivery, maintaining professionalism and empathy, including participation in an "On-Call rotation" that may require evening and weekend work.
- Ensure job sites are maintained in a clean and organized manner, reflecting the high standards of our services.
- Order and monitor all equipment and rental items as requested by the Project Manager or Assistant Project Manager.
- Track and manage the movement of equipment and supplies, keeping inventory accurate and up to date.
- Maintain precise records of equipment models and serial numbers.
- Review rental invoices for correctness.
- Ensure all equipment is operational and meets fuel requirements.
- Complete daily timesheets, verifying customer information for accurate record-keeping.
- Adhere to all safety protocols, including the use and upkeep of Personal Protective Equipment (PPE), and understand all relevant Material Safety Data Sheets (MSDS) for chemicals requiring special handling.
- Follow all company policies and procedures.
Qualifications:
- Ability to comprehend instructions and engage in discussions with clients, staff, and management.
- Mechanical aptitude to understand equipment operation.
- Valid State Driver's License is required.
- Proficiency in Microsoft Office Suite (Word, Google Drive, Excel) and other relevant software.
- Familiarity with handheld smart devices and a willingness to learn new technologies and software as needed.
- Detail-oriented with strong communication skills.
- Capability to follow verbal and written instructions related to projects.
- Experience in managing temporary labor and achieving management-set objectives.
- Knowledge of safety practices to mitigate accidents and injuries.
- Ability to address minor injuries and report incidents to the Assistant Project Manager or Project Manager.
- Preferred possession of a CDL license.
Travel Requirements:
This position necessitates travel for approximately 200 days annually, with potential extended periods away (up to 90 days). Our team responds to significant, complex losses due to catastrophic events, resulting in prolonged clean-up efforts.
About ServiceMaster Brands
ServiceMaster Brands is a premier franchise provider of essential residential and commercial services in the restoration, cleaning, moving, and bioremediation sectors. Established in 1929, we support over 3,200 franchisees across more than 4,600 locations, serving over 1,000,000 homes and businesses annually. Our foundation is built on integrity and customer service, operating under seven distinct brands across 50 states and nine countries, generating over $3.5 billion in system-wide sales.
While each brand has its unique identity, we collectively uphold our mission of Making Everyday Heroes More HeroicTM. Our values—We Serve, We Care, We Deliver, We Do—guide our actions and decisions.
Being part of our organization means bringing your best ideas to work daily and witnessing the impact of your contributions. Our standout employees are builders who thrive on creating, leading, and seeing their plans come to fruition. They understand that while great ideas are crucial, they require exceptional focus and teamwork to realize. Working with us offers the chance to achieve the best work of your career.
ServiceMaster Brands is headquartered in Atlanta, Georgia.
ServiceMaster Brands is committed to equal opportunity employment and adheres to all applicable laws regarding recruitment, hiring, training, and promotion without discrimination based on race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications.