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Medical Office Receptionist

1 week ago


Bonita Springs, Florida, United States Lee Health Full time
Medical Office Receptionist

We are seeking a Medical Office Receptionist to join our team at Lee Health. As a key member of our Practice/Department, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals. Your primary duties will include answering phones, scheduling appointments, and maintaining accurate records.

Key Responsibilities
  • Answer incoming calls and respond to patient inquiries via phone, email, or in-person.
  • Schedule appointments and maintain accurate records of scheduled visits.
  • Verify patient insurance coverage and benefits prior to services.
  • Prepare and post charges for services rendered, as well as initial collections.
  • Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements.

Requirements

A high school diploma or equivalent is required, with less than one year of experience in a clerical or administrative capacity. Prior experience in customer service or insurance is preferred.