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Medical Office Receptionist
1 week ago
We are seeking a Medical Office Receptionist to join our team at Lee Health. As a key member of our Practice/Department, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals. Your primary duties will include answering phones, scheduling appointments, and maintaining accurate records.
Key Responsibilities
- Answer incoming calls and respond to patient inquiries via phone, email, or in-person.
- Schedule appointments and maintain accurate records of scheduled visits.
- Verify patient insurance coverage and benefits prior to services.
- Prepare and post charges for services rendered, as well as initial collections.
- Maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirements.
Requirements
A high school diploma or equivalent is required, with less than one year of experience in a clerical or administrative capacity. Prior experience in customer service or insurance is preferred.