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Automotive Loan Processing Specialist

2 months ago

Portland, Oregon, United States Lithia Motors Full time
Company:
Lithia Motors

Position: DFC Loan Processing Specialist I

The DFC Loan Processing Specialist I collaborates with Lithia dealerships to ensure that every loan submission adheres to DFC standards within specified timelines. This role involves verifying employment and insurance for loan collateral, meticulously documenting all actions taken within the Loan Origination System (LOS), mitigating risks by identifying potential fraudulent activities, and delivering exceptional service through phone and email communications with dealerships and borrowers.

Location: Hybrid

Compensation: $21/hr - $22/hr

Key Responsibilities
  • Assess new loan packages within one business day and promptly communicate any funding delays through appropriate channels.
  • Maintain comprehensive records of all interactions with dealers, borrowers, and internal communications.
  • Conduct employer and insurance verifications, as well as initiate welcome calls to borrowers.
  • Consistently meet processing performance metrics, including timely responses to dealer correspondence.
  • Effectively manage escalated cases and maintain professional communication with dealers.
  • Foster positive relationships with dealers and underwriters.
  • Perform additional duties as required.
Required Skills and Qualifications
  • Exceptional attention to detail.
  • Strong sense of urgency.
  • Outstanding communication skills.
  • Proficient in PC applications, including MS Office (Excel, Word, Windows, etc.).
  • Prior experience in loan processing is preferred.
Core Competencies
  • Demonstrates integrity, takes initiative, and adapts to changing circumstances.
  • Self-driven, accountable, results-oriented, and capable of following through on plans.
  • Embraces humility, shares knowledge, seeks continuous improvement, and measures performance to enhance outcomes.
  • Thrives in a team environment, maintains a positive attitude, and embodies company values.
Note: This description is not an exhaustive list of responsibilities, skills, or working conditions associated with the position. The company reserves the right to modify job functions and duties as necessary.

We provide industry-leading benefits:
  • Competitive salary.
  • Comprehensive Medical, Dental, and Vision Plans.
  • Paid Holidays and Paid Time Off.
  • Short and Long-Term Disability Insurance.
  • Paid Life Insurance.
  • 401(k) Retirement Savings Plan.
  • Employee Stock Purchase Program.
  • Access to Lithia Learning Center.
  • Vehicle Purchase Discounts.
  • Wellness Initiatives.
High school diploma or equivalent is required. Candidates must be at least 18 years old and possess a valid driver's license with an acceptable driving record for certain roles. We maintain a drug-free workplace and are committed to equal employment opportunities for all individuals, regardless of various factors including race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants with criminal histories, in accordance with legal requirements.