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Mortgage Processing Specialist
2 months ago
Location: Ballston Lake, NY
Duration: 12 months
Overview:CTG is seeking a Mortgage Processor II to join our team in Ballston Lake, NY. As a Mortgage Processor II, you will be responsible for processing conventional and government loan requests, ensuring compliance with product, underwriting, state-specific, and investor guidelines.
Primary Responsibilities:- Maintain effective communication with all parties involved in a new loan application, including customers, brokers, correspondents, loan officers, and co-workers, to ensure a smooth and positive application process.
- Collaborate with internal departments and external organizations to gather necessary documentation, such as Verification of Employment, IRS Transcripts, title searches, appraisals, and bank statements.
- Notify relevant parties immediately of any irregularities related to standard mortgage guidelines.
- Monitor and update credit reports, appraisals, income documentation, and verifications to meet all underwriting conditions. Work closely with underwriting to resolve any issues promptly.
- Perform administrative duties to support the origination department, including preparing and mailing commitment letters, reviewing title and homeowners insurance, mailing loan suspend notices, updating loan conditions, and providing documentation to closing attorneys.
- Ensure adherence to all regulatory requirements and guidelines.
- Evaluate changes required to regulatory documents with a strong analytical background.
- Understand and adhere to the Company's risk and regulatory standards, policies, and controls. Identify and escalate risk-related issues to management.
- Promote a diverse and inclusive environment that reflects the Company's brand.
- Maintain internal control standards, including timely implementation of audit points and addressing issues raised by external regulators.
- Complete other related duties as assigned.
Engage closely with internal and external customers, including co-workers, borrowers, and loan officers, to facilitate loan processing.
Education and Experience Required:- Associate's degree with a minimum of one year of mortgage industry experience or two years of equivalent work experience. Alternatively, three years of equivalent work experience, including at least one year in the mortgage industry.
- OR Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months of experience in customer service, operations, or the financial services industry.
- Proficiency in PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.
- Ability to make sound decisions based on available information.
- Knowledge of product, investor, and compliance requirements.
- Versatility and flexibility in a fast-paced mortgage environment.
- Adaptability to new policies and procedures to improve processes and workflows.
- Capability to function independently within time constraints.
- Excellent verbal and written communication skills.
- Highly organized with strong multitasking abilities and attention to detail.
- Ability to prioritize daily workload effectively.
- Strong work ethic, reliability, and dependability.
