Store Leader
7 days ago
Take charge of our Jiffy Lube store as a Store Leader and drive sales, control costs, and ensure guest satisfaction. Develop our team, maintain facilities, and set the standard for professionalism. This role will prepare you to step into the role of General Manager for the store.
We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. At Team Car Care, we're dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles.
Responsibilities:
- Provide store-level leadership to Teammates through coaching, training, scheduling, and performance management
- Manage the financial health of the store through sales, proper inventory/cash controls, store-level marketing, guest satisfaction, and full Profit & Loss responsibility
- Build and develop a winning team using recruiting tools, sound interview techniques, and retention strategies
- Create Teammate work schedules, ensuring proper coverage and business needs are met
- Set the example for exceptional guest service, to include appropriate resolution of guest complaints
- Ensure the building, equipment, and grounds are well maintained
Qualifications:
- 3+ years of retail management experience; automotive experience is a plus
- Must have experience with and driven results for a profit and loss center
- Must be able to motivate and inspire Teammates
- Communicate effectively with our guests and at all levels within the organization
- Must be willing and able to comply with all relevant regulatory and compliance standards
- Perform all other duties as assigned or needed
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