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2 months ago
Sales Support Associate
Tapestry is a renowned global fashion brand with a rich heritage. Our mission is to craft exquisite, enduring products that empower individuals to express their unique identities. As part of our diverse portfolio, we are dedicated to innovation and inclusivity, embodying the essence of our origins.
The Sales Support Associate at Tapestry is pivotal in enhancing the customer journey. By providing outstanding service and passionately presenting our offerings, they foster enduring connections and guarantee customer satisfaction.
Key Responsibilities:
- Utilizing the 7 Service Commitments to cultivate a welcoming atmosphere
- Engaging customers warmly and generating enthusiasm for the brand
- Delivering precise product details and pricing information
- Tailoring the sales approach to meet individual customer preferences
- Upholding visual merchandising and inventory standards
- Communicating effectively with colleagues and leadership
- Continuously expanding knowledge of Tapestry products and policies
Essential Skills and Competencies:
- Strong listening and communication abilities
- Capability to thrive in a dynamic environment
- Familiarity with Tapestry products and pricing structures
- Building rapport with customers and team members
- Flexibility in adapting to change and uncertainty
Tapestry Core Values:
- Courage
- Creativity
- Customer-Centric Approach
- Managing Ambiguity
- Results Orientation
- Interpersonal Skills
- Quick Learning
Tapestry is an equal opportunity employer committed to attracting and nurturing exceptional talent. Employment decisions are made based on qualifications and job criteria, without bias based on various factors. We provide reasonable accommodations for disabilities or religious beliefs as mandated by law. Become a part of the Tapestry team and contribute to our inclusive and innovative environment.