External Affairs Manager

3 weeks ago


Mechanicsburg, Pennsylvania, United States American Water Full time
About the Role

We are seeking a highly skilled External Affairs Manager to join our team at American Water. As a key member of our communications team, you will provide senior-level communications counsel to our state president and senior management team, developing and implementing external communications strategies to support our business objectives.

Key Responsibilities
  • Develop and implement comprehensive strategic communications plans to support the success of our state business plan and operating objectives.
  • Provide senior-level communications counsel to the state president and senior management team, ensuring effective implementation of external affairs and related communications activities.
  • Assist in strategy development and the proactive development of communications materials/tactics that produce cost, time, and resource efficiencies across the business.
  • Work closely with the State President to equip the state management team to develop and sustain key relationships with community leaders, the media, elected/appointed officials, regulators, and their staff members.
  • Implement communications strategies, tactics, and activities to ensure ongoing, consistent, and targeted communications before, during, and after rate case filings.
  • Develop, manage, and direct comprehensive strategic communications plans and supporting materials for public communications, including media relations, conference participation, community relations/events, local government relations, and sponsorship/memberships.
  • Interact and provide communications counsel on communications-related issues, challenges, and opportunities, developing effective crisis plans and crisis communications.
  • Effectively manage internal and external resources, such as public relations agencies and other communications consultants, and adhere to all budget management requirements.
Requirements
  • Bachelor's degree in journalism, communications, public relations, English, advertising, or a related field preferred, or demonstrated experience commensurate with the requirements of the position.
  • Seven to ten years of experience in public relations, media relations, media reporting, marketing, and community relations in a fast-paced corporate and/or agency environment.
  • Valid, state driver's license with the ability to pass a motor vehicle background check report.
About American Water

American Water is the largest regulated water and wastewater utility company in the United States, providing safe, clean, reliable, and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations.

We are committed to our customers, employees, investors, and other stakeholders, and we strive to be a leader in sustainability, safety, and customer service.

Join our team and be part of a company that is dedicated to making a positive impact on our communities and the environment.



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