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BlackOak Production Team Lead

2 months ago

Chicago, Illinois, United States Kehoe Designs Full time
Job Title: BlackOak Production Team Manager

Job Summary:

The BlackOak Production Team Manager is responsible for overseeing the day-to-day production operations of BlackOak Technical Productions. This includes managing the production of all projects, ensuring staff are completing projects safely, on budget, and at division standards for quality and customer satisfaction.

Key Responsibilities:Production
  • Manage the production of all projects to deliver beyond client expectations based on specifications from the Producing and Project Team.
  • Mentor, train, and enforce safe working practices to ensure all work is performed safely.
  • Maximize project-level margin through efficient production operations.
  • Oversee Production Staffing, Shop Operations, Asset Management, and Logistics Teams.
  • Ensure all production efforts and teams are supported, including outside standard business hours.
  • Direct inventory and material procedures, minimize lost or broken inventory, receive new inventory, and maintain existing inventory function and organization.
  • Collaborate with other internal departments and external parties on the production aspects of all events.
  • Oversee custom build projects in coordination with Kehoe Designs' team.
  • Present on job site to oversee or participate in project install, strike, or operation of equipment.
  • Review, approve, process, and receive purchase orders and other expenditures.
  • Review Project P&Ls on a regular basis to assess operational efficiency.
People
  • Oversee staff scheduling to ensure all events and departments are properly staffed according to production needs.
  • Create a strategic hiring plan and assist direct reports with hiring.
  • Source all production labor, including full-time, part-time, temporary, seasonal, freelance, and subcontracted labor.
  • Interview potential hires and hire new employees or contractors.
  • Negotiate terms of employment for new hires and contractors.
  • Create and direct training of new hires and ongoing training of existing staff.
  • Manage staff lifecycle performance, including ad-hoc and annual performance reviews of staff, development plans, and coaching actions.
  • Work with HR to address employee coaching actions, Workers comp, Unemployment claims, or other HR-specific actions.
  • Write job descriptions for new positions and work with the HR department to create job requisitions.
  • Complete and approve team payroll.
Workflow
  • Direct day-to-day operation for project production.
  • Act as the communication hub for the department by fielding questions and communicating updates.
  • Maintain state of preparedness for projected and anticipated work by monitoring the project pipeline.
  • Manage ongoing vendor and staffing supply chain and relationships.
  • Process invoices and other bookkeeping items in collaboration with the Accounting Department.
  • Periodic review of financial and performance metrics, including event P&L and labor analysis.
  • Continually optimize and improve production processes and team to scale capacity.
  • Utilize and maintain computerized inventory, ERP software, and other software to support responsibilities.
  • Assist in developing a yearly purchasing strategy to support the strategic needs of the business.
Other Duties and Safety Requirements
  • Comply with all department and company safety guidelines, procedures, and rules.
  • Mentor safe work practices to co-workers and team.
  • Complete all safety training as directed and within established timelines.
  • Interface professionally with all people, internal and external, in a kind and respectful manner.
  • Track and enter time and assign hours and tasks to appropriate events and jobs in the time and attendance system.
  • Complete all Human Resources and Payroll tasks and notifications through the Employee Self-Service Online Portal on a weekly basis, as directed and within established timelines.
  • Assist in other departments as needed and directed.
Requirements:
  • 5-8+ years of live event production experience.
  • 3+ years experience in people management.
  • A bachelor's Degree (or equivalent background) in theater production, audio or video engineering, or live event production is a plus.
  • Technical knowledge of all aspects of live event AV production, including lighting, audio, video, and rigging.
  • Basic understanding of electrical capabilities and proper, safe utilization of A/C power distribution and Generators.
  • Willingness to work relentlessly to make it all happen and solve any problems that need to be solved.
  • Excited to continually improve all aspects of the production workflow and process.
  • Energized by working in a collaborative environment with creative clients and co-workers to take a fresh approach to our client's events.
  • Event safety training experience and certification desired.
  • Certifications, training, or knowledge in Lean, Six Sigma, or other work methods are a plus.
  • Experience using or configuring computerized inventory or ERP software.
  • Extensive ability with Microsoft Office and Office products, including Excel, Teams, and Sharepoint.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Excellent internal and external customer service skills are required.
  • Works well under pressure with a proven ability to multitask, work in a fast-paced setting, and meet deadlines and goals.
  • Familiarity with Human Resources procedures and policies.
  • Ability to work flexible hours, including early, late, and weekend hours.
Physical and Work Environment Requirements:
  • Ability to use a computer and sit at a desk for long periods of the day.
  • Able to walk 25% of the work shift.
  • Ability to work with hands and arms during the entire shift.
  • Must be able to lift, carry, push, and pull 30-40 lbs. occasionally.
  • Ability to handle fragile items safely.
  • Required to work outside of the office and nights and weekends as required.
  • Must have 20/20 vision with correction.
  • Must be able to tolerate cold, heat, and humid conditions.
  • May be exposed to fumes, airborne particles, and chemicals throughout the work shift.
  • Ability to tolerate moderate noise on an intermittent basis.

Open to hiring Interim candidates.