Sales Associate

4 weeks ago


Rochester, Michigan, United States Knitwell Group Full time
About Us

At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brand, LOFT, is dedicated to creating modern, feminine, and versatile clothing that makes women feel confident and stylish. We're committed to providing exceptional customer service and creating a welcoming environment for our clients.

Job Overview

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and driving revenue through sales and promotions. You will also be responsible for maintaining a clean and organized store environment, adhering to company policies and procedures, and participating in inventory management and merchandising efforts.

Key Responsibilities
  • Provide exceptional customer service by anticipating client needs, exceeding expectations, and adhering to company service standards
  • Build relationships with clients, create client loyalty, and have the ability to multi-task while servicing internal and external clients
  • Address client concerns, coming to resolution when possible, and involving management where appropriate
  • Maintain a safe work environment and report any potential hazards to store management
  • Participate in and assist with inventory management and merchandising efforts
  • Meet merchandise processing standards and maintain an organized and accessible work area
Requirements
  • High school diploma or equivalent required
  • Minimum one year sales associate or relevant experience in the services industry with proven results
  • Ability to function as a role model, ensuring that the client remains the top priority
  • Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Knowledge of visual standards and techniques, and ability to implement and maintain with company guidelines
  • Ability to communicate effectively with clients, members of management, business partners, and store associates
What We Offer

We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment. If you're a motivated and customer-focused individual who is passionate about fashion and customer service, we encourage you to apply for this exciting opportunity.


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