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Host - Front of House Professional
2 months ago
Emmy Squared Pizza is seeking experienced Front of House Professionals to join our team. As a growing restaurant company, we offer advancement opportunities, a fun work environment, supportive leadership, competitive pay, and comprehensive health benefits for full-time employees.
Key Responsibilities:
- Provide exceptional customer service to our guests, ensuring a positive dining experience.
- Manage reservations, including familiarity with online reservation platforms.
- Seat guests promptly and efficiently, adhering to seating guidelines.
- Assist servers as needed, ensuring seamless service delivery.
- Monitor dining areas for seating availability, service, safety, and guest well-being.
- Thank every guest upon departure and invite them to return.
- Perform opening and closing duties, maintaining a clean and presentable work environment.
- Assist with take-out orders and maintain a positive, outgoing demeanor during service.
- Be safety-conscious, promoting the safety of oneself, co-workers, and guests at all times.
- Adhere to company policy and procedures.
Qualifications:
- Prior front of house experience in a high-volume restaurant operation.
- Prior related experience requiring excellent customer service, cash handling, service recovery, and problem-solving skills.
- Strong written and verbal communication skills; computer proficiency required.
- Ability to work in a fast-paced environment while managing the needs of guests.
- Ability to work cohesively with co-workers throughout the restaurant.
- Possess a passion for hospitality and a love of the food and beverage industry.
- Ability to work a flexible schedule.
- Ability to lift, carry, push, pull, and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
Emmy Squared Pizza is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.
