Operations Manager

2 weeks ago


Latham, New York, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional healthcare services to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a high-performing store team to achieve sales and customer service goals.
  • Supervise and direct the activities of the store's crew, ensuring seamless execution of daily operations.
  • Collaborate with the Store Manager to develop and implement action plans for operational and service improvement.
  • Provide exceptional customer service, addressing customer inquiries, resolving issues, and promoting CVS customer service culture.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer proficiency.
  • Advanced communication skills, leadership, supervision, and influencing abilities.
  • Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as needed.
What We Offer:
  • A competitive salary range of $17.00 - $31.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement savings plan and Employee Stock Purchase Plan.
  • Term life insurance, short-term and long-term disability benefits, and paid time off.


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