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Healthcare Support Specialist

2 months ago

South Portland, Maine, United States InterMed, P.A. Full time
Position Overview

We are seeking a dedicated Healthcare Support Specialist to join our team at InterMed, P.A. This role is essential in ensuring smooth patient care operations and assisting healthcare providers in delivering high-quality services.

Key Responsibilities

Core Duties Include:

  • Evaluating provider schedules and optimizing patient flow.
  • Supporting healthcare providers with patient management:
    • Preparing examination rooms and welcoming patients.
    • Maintaining patient data and compliance with healthcare regulations.
    • Conducting medication reviews for uncomplicated medication regimens.
    • Measuring vital signs and recording patient weight.
    • Executing point-of-care tests as instructed by healthcare providers.
    • Carrying out screenings according to established guidelines.
    • Assisting in clinical procedures as required.
    • Administering injections and vaccinations as directed.
    • Entering patient care orders following provider documentation.
    • Accurately recording all clinical information in the patient's electronic health record (EHR).
    • Facilitating patient communications under provider supervision.
    • Preparing patient records prior to scheduled visits.
    • Managing medication refills in accordance with established protocols.
    • Ensuring examination rooms are stocked, organized, and sanitized.
    • Upholding a safe and hygienic clinical environment.
    • Maintaining clinical equipment through regular checks and necessary repairs.
    • Overseeing the inventory of clinical supplies and ordering as needed.
    • Accurately documenting all vaccination records.
    • Assisting with administrative tasks such as:
      • Gathering lab and imaging reports.
      • Collecting referral information.
      • Completing necessary forms and requisitions.
      • Coordinating with colleagues and vendors.
    • Exhibiting strong professional judgment and communication skills.
    • Collaborating effectively with team members.
    • Demonstrating initiative and adaptability in a dynamic environment.
    • Prioritizing and managing multiple responsibilities efficiently.
    • Providing exceptional customer service to patients.
    • Maintaining confidentiality and compliance in all patient interactions.
    • Engaging in ongoing professional development.
    • Meeting clinical competence expectations as outlined by providers.
    • Participating in special projects as assigned.
    Qualifications

Medical Assistant:

  • Completion of an accredited Medical Assistant program, preferably with an Associate's Degree; current CMA or RMA certification is required or must be obtained shortly after hiring.

Registered Nurse:

  • Graduation from an accredited nursing program.
  • Active, unencumbered registered nurse licensure in the state of Maine.

General Requirements:

  • Professional appearance and demeanor.
  • Proficiency in Windows applications; experience with electronic medical records is preferred.
Compensation

Compensation for Medical Assistants: Competitive hourly rates based on experience.

Compensation for Registered Nurses: Competitive hourly rates based on experience.

Work Environment

This is a full-time position with a Monday through Friday schedule, requiring 36 to 40 hours per week with minimal weekend commitments.

InterMed, P.A. is committed to fostering an inclusive workplace and prohibits discrimination or harassment of any kind. We value diversity and promote equal opportunities for all employees.