Warehouse Operations Manager

3 days ago


Denver, Colorado, United States Sysco Full time

Job Summary
As a key member of the warehouse team, the Warehouse Lead will collaborate with the Warehouse Supervisor to determine daily workload, set priorities, and direct team members to meet daily objectives. This role requires strong leadership skills, excellent communication, and the ability to work effectively with internal staff and external partners.

Responsibilities
Coordinate with Supervisors to determine daily, weekly, and monthly workload
Direct team of employees and provide leadership and assistance with daily operations
Assist employees with exceptions and problem resolution
Perform warehouse duties, including unloading and loading shipments, put away and replenishment, receiving products, and item demand/count checks
Communicate any issues or suggestions to Supervisor
Train and assess new employees and re-train as necessary
Ensure all employees are performing duties accurately and efficiently
Assist management with safety initiatives and other duties as needed

Qualifications
Education
High School Diploma or GED required
Experience
2-5 years' warehouse experience, including strong knowledge of Import/Export receiving and shipping and inventory control processes, procedures, and practices
Must be familiar with related OSHA regulations

Skills & Abilities
Excellent communication, interpersonal, and professional interactive skills
Ability to effectively write and present information/reports and respond to questions from suppliers, customers, management, and inter-department staff
Strong leadership skills, including the ability to mentor and develop individuals and teams
Capable of working with internal staff from other departments in a proactive and constructive manner
Collaborative management style and a strategic team player
Delegates responsibilities effectively
Ability to understand team dynamics and work well within a team structure
Ability to add, subtract, multiply, and divide into all units of measure
Compute rate, ratio, and percent
Able to use whole numbers, common fractions, and decimals
Ability to understand and execute all relevant policies and procedures in a consistent, timely, and objective manner
Ability to read, follow, and execute all safety guidelines in the warehouse
Customer Service – Respond promptly to requests for service and assistance as needed. Follow up as needed
Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively
Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions
Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions
Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments
Detail Oriented – Attention to details and accuracy
Proven experience in performing in a diverse workforce
Ability to build working relationships with internal business partners, vendors, and customers
Proficient use of MS Office (Word, Excel, PowerPoint, Access, and Outlook)
Experience with High jump/PeopleSoft, Voice Recognition, and RF devices preferred
Must be certified on warehouse equipment
WMS (Warehouse Management System) experience preferred

Physical Demands
The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and other office and warehouse equipment and telephone to talk and hear.
The employee is frequently required to reach with hands and arms and lift up to 50 pounds and/or move up to 200 pounds with assistance
During a regular workday, the employee must be able to stand and walk 75% of the time
This position will primarily work in a warehouse environment and may be exposed to wet and/or humid conditions, cold and elevated ambient temperature, and outside weather conditions
The noise level in the work environment is moderate, and the environment is fast-paced
Limited travel (less than 5%) may be required to attend company events, staff meetings, training sessions, or customer meetings
This position may require evening, weekend, or other shift work depending on business needs



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