Senior Storage and Backup Specialist

4 weeks ago


Arlington, Virginia, United States Empower AI Full time
Job Summary

Empower AI is seeking a highly skilled Senior Storage and Backup Specialist to join our team. As a key member of our team, you will be responsible for providing support to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) on the Platform Services contract.

Key Responsibilities

Provide management of overall Storage and Backup operations in direct coordination with the Operations Manager and Government Leadership.
Provide enterprise storage services for JSP and customer supported applications, maintaining a data availability of 99.95% for enterprise applications and replicated data, and 98.8% for non-replicated data.
Provide operations, maintenance, implementation, management services, and failover integration and support.
Provide on-going maintenance services that are comprehensive and integrated across functional technical areas of the JNOSC, including data storage, data storage transport failover software, servers and blade servers, hyper-converged platforms, backup and recovery, and effectively utilizing vendor maintenance contracts.
Support a complex and multi-environment storage solution (on-premises, alternate site, hybrid-cloud environment) and provide migration support for the relocation of on-premises storage to a future state environment as required.
Provide life cycle management and support of the JSP-managed storage environment, inclusive of O&M, decommission, software upgrades, migrations to new storage hardware platforms and cloud hosting environments, storage rationalization, and disaster recovery.
Develop a plan to execute major software version upgrades of the tools and software maintained by the vendor and obtain government approval of the plan within 3 months of the version release.
Execute major software version upgrades to tools and applications maintained by the vendor within 9 months of Government approval.
Develop a plan to execute major server operating system upgrades/migrations for all server operating systems maintained by the vendor and obtain government approval of the plan within 3 months of version release.
Provide technical support for future state transition and management of the JSP's compute and storage environments, including supporting coherent migration of apps, data, software, and databases from the JSP's on premise infrastructure to target state infrastructure at a rate of no less than 5% of the total transition requirement per month.
Ensure an optimized storage environment, inclusive of the following support activities: maintain visibility into storage resources and usage, deliver efficient storage administration, storage virtualization, tiered storage architecture, configuration, storage management software integration, and policy-based storage management.
Provide an effective maintenance program to achieve improved availability of customer COOP and COB services and a timelier JSP OPS infrastructure response to capacity reallocation and expansion.
Within the first 90 calendar days of the order, the contractor shall provide recommendations with respect to changes that will result in improved availability and more timely responses.
Provide failover integration and support, including traditional server clustering solutions (i.e. EMC AutoStart and Veritas Cluster Server, Microsoft Cluster Server) on tenant provided compute platforms (i.e. tenant operated hypervisor, and computer hardware).
Provide backup and recovery services, including enterprise data backup and recovery services for JSP and customer supported applications.

Requirements

Bachelor of Science degree in computer engineering, computer information systems, telecommunications, or management information systems, and - 7 recent years of documented experience relevant to this key position.
Information Assurance (IA) certification: DoDI 8570 IAT II certification.
Computing Environment (CE) certification: Recent and relevant technical certification.
Top Secret security clearance.
Experience in implementing solution designs and operating environments that are compliant with all Federal and DoD guidance and policies.
Experience in implementing software and hardware solutions.
Experience in data replication, failover testing, backup and restore capabilities and plant infrastructure.
Experience in establishing information systems requirements using analysis of the system engineers to develop enterprise wide information systems design in an environment similar in size and scope.
Experience in estimating and sizing implementation efforts (ie., cost, performance, capacity, manageability, scalability, etc) for storage and backup systems.
Possess demonstrated ability to build and deploy enterprise-level backup and recovery systems for enterprise-wide DR applications from scratch and/or use an application framework to provide best practice solutions for real world business needs.
Possess experience in enterprise backup and recovery applications such as Commvault, Tivoli, IBM Spectrum Protect, etc.

Preferred Qualifications

ITILv4 certification.

About Empower AI

Empower AI is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. We are proud to be a VEVRAA Federal Contractor.
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