Dining Experience Director

6 days ago


New Orleans, Louisiana, United States Deanies Seafood Full time
Job Overview

The Dining Experience Director at Deanie's Seafood is responsible for crafting an unparalleled dining experience for our guests.

Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction, focusing on attentive service and memorable moments.
  • Collaborate with chefs to create innovative menu items, showcasing fresh ingredients and regional flavors.
  • Lead floor staff in delivering exceptional service, emphasizing a warm welcome and engaging atmosphere.
  • Maintain open communication channels, soliciting feedback from customers and staff alike.

Qualifications:

  • Prior experience in hospitality or customer-facing roles, preferably in senior leadership positions.
  • Proven track record of driving customer satisfaction and loyalty.
  • Strong emotional intelligence, with ability to empathize with guests and staff.
  • Able to thrive in fast-paced environments, balancing multiple priorities and adapting to change.

Estimated Salary: $70,000 - $85,000 per year



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