Social Media Content Moderator
3 weeks ago
We are a global digital business services company that delivers innovative solutions to help our clients streamline their business and improve customer experiences.
Our team is passionate about making a positive impact, and we're looking for talented individuals to join us in our mission to deliver exceptional service and support.
Job SummaryWe are seeking a highly skilled Social Media Content Moderator to join our team. As a Content Moderator, you will be responsible for reviewing user-generated content on our clients' platforms to ensure it meets community guidelines and standards.
This is a unique opportunity to work with a global company that values diversity, inclusion, and employee well-being. If you're passionate about digital content and customer service, we encourage you to apply.
Key Responsibilities- Review user-generated content to ensure it meets community guidelines and standards
- Participate in frequent training and development programs to stay up-to-date on industry trends and best practices
- Work collaboratively with our team to resolve complex issues and provide exceptional customer service
- Stay up-to-date on key workflow changes, operational guidelines, and community standards
- Bilingual Russian/English required
- Experience navigating internet websites, including social media and commercial websites
- Strong emotional intelligence and resilience
- Ability to work in a fast-paced environment and adapt to changing business needs
- High school graduate or equivalent required
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about digital content and customer service, we encourage you to apply.
We are an equal opportunity employer and welcome applications from diverse candidates.
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