Home Care Office Coordinator

3 weeks ago


Chester, Pennsylvania, United States QualiT Healthcare LLC Full time
Join Our Team

We are seeking a talented and motivated individual to fill the role of Home Care Scheduling Coordinator at QualiT Healthcare LLC in Chester, PA.

About the Position

This is an exciting opportunity to work in a fast-paced and dynamic environment where no two days are the same. As a Scheduler Coordinator, you will play a critical role in ensuring the smooth operation of our home care services. You will be responsible for scheduling shifts and hours, communicating with clients and caregivers, and providing guidance to home health aides.

Key Responsibilities
  1. Serves as a liaison between client and caregiver, ensuring seamless communication and coordination.
  2. Schedules shifts and hours based on caregiver qualifications and availability, and communicates changes to clients and caregivers.
  3. Answers phone calls from prospects and clients, directing them to the proper person or owner.
  4. Participates in on-call rotation as assigned, providing support and assistance as needed.
  5. Contacts clients and caregivers for follow-up on service delivery, determining satisfaction of services.
  6. Provides day-to-day office assistance, including filing, fax management, supply requisition, and processing incoming and outgoing mail/e-mail.
  7. Assists in the hiring, training, and management of new caregivers.
Requirements
  • Bilingual English/Spanish is preferred but not required.
  • Previous experience as a Home Care Scheduler or in a similar position is preferred.
  • A minimum of 2 years of experience in the industry or related fields is required.
What We Offer
  • An estimated salary of $45,000 - $60,000 per year, depending on experience.
  • A supportive and rewarding work environment.
  • A growing company with opportunities for development and advancement.
  • Direct Deposit.


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