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Store Experience Representative

2 months ago

West Richland, Washington, United States Circle K Stores, Inc. Full time

About Circle K Stores, Inc.

We are a leading convenience store chain with a strong presence in the retail industry. Our stores offer a wide range of products and services to meet the needs of our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide excellent customer service to all customers, responding to their needs and concerns in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 25 pounds and stand for long periods of time.