Client Services Advisor

4 days ago


Phoenix, Arizona, United States Bank of America Full time

Bank of America seeks a Client Services Advisor to join its Retail Banking team in Phoenix, Arizona. As a key member of our team, you will be responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.

The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will also have the opportunity to learn and grow with our company, as we provide comprehensive training and support to ensure your success.

We offer a competitive salary of $45,000 - $60,000 per year, based on experience, along with a range of benefits including health insurance, retirement plans, and paid time off.

If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Resolve routine client requests through calls, chats, or emails
  • Provide accurate and timely responses to client inquiries
  • Work collaboratively with other team members to achieve common goals

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 1+ years of customer service experience
  • Excellent communication and problem-solving skills


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